Kapronasia and GMC are pleased to bring you a webinar focused specifically on this topic of the development of customer communication in China. Based on the Speaking to the Customer report, this informative webinar will discuss the historical developments in China’s banking industry and chart how we got to where we are today as well as discuss how these new players are disrupting the market by providing better customer experiences and communication.
Finally, we will look at the lessons that traditional financial service providers can learn from today’s industry transformation, point out some key factors of success, and highlight what actions firms need to take in their businesses now in order to be ready for the future.
Date: Wednesday April 12th, 2017
Time: 5:00 PM - 6:00 PM China Standard Time (BJ/HK/Singapore)
This webinar has already concluded, but the recording can be viewed below.