Challenged by the market dominance and tremendous capital bases of the large banks, small and medium banks in China have sometimes struggled to make inroads, yet through a combination of sub-segment focus, innovative products and better customer service, small and medium banks have worked sometimes successfully and sometimes not too successfully to differentiate themselves in the market.
A key method of differentiation has been through the adoption of new and innovative IT solutions to help the bank overcome customer service challenges and provide something different to the market. In this Small and Medium Banks in China report, we look at some of the key trends in the sub-segment as well as identify IT gaps and needs giving the reader a real sense of where the IT opportunities and challenges are in the small and medium bank segment in China.
Pages: 32 (excluding cover/back pages)
Chart and Graphs: 22
Table of Contents: