Financial Industry Research Reports

Generative AI (GenAI) is reshaping the financial services industry in Southeast Asia, unlocking opportunities for enhanced efficiency, customer engagement, and innovation. With advancements like OpenAI’s GPT-4, financial institutions are leveraging GenAI to automate workflows, personalize services, and bolster risk management practices.

In 2024, digital payment transactions in Asia Pacific surged, with projections to continue growing rapidly by 2028. This shift brings significant challenges for financial institutions, particularly in managing rising transaction volumes, ensuring compliance, and improving payment controls.

In 2023, real-time payment transactions surged to a record 266.2 billion and they are projected to reach 575.1 billion by 2028. However, the shift towards instant payments has brought significant challenges for financial institutions, particularly in managing payment exceptions and investigations.

The roundtable discussion at Japan FinTech Festival brought together leading experts from banking, fintech, technology and regulatory backgrounds to explore the current state and future potential of account-to-account (A2A) payments in Japan. The wide-ranging discussion surfaced several key insights and themes that will shape the trajectory of A2A in the years ahead.

Despite progress in payment systems, the absence of a unified, cross-border Real-Time Payments (RTP) network means that intermediaries play a crucial role in facilitating connectivity. This report examines the ongoing complexities, challenges, and initiatives in creating a seamless payment landscape across Asia.

In the dynamic and diverse financial landscape of the Asia-Pacific (APAC) region, banks are at a pivotal juncture, facing the twin imperatives of innovation and resilience to meet evolving consumer expectations and navigate digital disruption.

Hyper-personalized wealth management presents a paradigm shift from traditional models relying on static, generalized segments. Developing tailored investor personas based on psychographics, behaviours and fluid financial goals enables financial institutions to deliver rich and tailored customer experiences that resonate with next-generation priorities.

Although fintech has been a global phenomenon, nowhere has the combination of finance and technology been as impactful as in Asia. This report examines some of the key fintech trends that have been re-shaping Asia’s financial industry thusfar as well as examine the trends that will shape the future.

From the sprawling street markets of Bangkok to the high-tech shopping districts of Tokyo, the nature of retail payments is changing. Across Asia Pacific, a silent revolution is reshaping how consumers transact.

In today's increasingly digital economy, the concept of embedded finance has emerged as a powerful tool for non-financial companies to enhance their offerings and tap into new revenue streams.

From financial inclusion to AI Fintech literacy, this report promises to be a highly valuable resource for staying ahead in the ever-evolving Fintech space, covering trends, issues, and challenges that will define 2024.

The banking industry is experiencing a rapid evolution in consumer preferences and technology, which has brought it to a turning point. Read this report to gain insights into the strategic role of cloud banking in enabling continuous innovation amidst growing competition.

As a wave of digitisation swept over the consumer payment landscape in Southeast Asia, the pace of evolution has been so rapid that most of the payment data and coverage of fintech service providers from just two years ago is no longer valid.