Gojek and Tokopedia are Indonesia's two most valuable startups and preeminent tech firms. Merging the two unicorns, with their mostly complementary services, makes a lot more sense that combining Gojek with its arch-rival Grab. While Grab-Gojek talks dragged on for months, Gojek and Tokopedia will not waste any time. They do not want to fall farther behind high-flying Sea Group, which is outperforming the Indonesian companies on their home turf.
Once upon a time, super apps began as e-commerce platforms or free messaging services. They tapped the network effect to build giant user bases. Because their overhead was low, they could afford to be patient about monetization. Transportation companies do not have the same luxury, especially airlines reeling from the pandemic's effect on air travel. Yet Malaysia-based AirAsia is doubling down on its super app strategy first announced last year. In March, AirAsia will expand its food delivery service airasia food from Malaysia to Singapore.
Since the advent of the internet, technology startups have disrupted one industry after another. It was only a matter of time before they set their sights on financial services.
As it turns out, banking is harder to disrupt than retail, transportation, entertainment or almost anything else. The reason is simple: Trust is paramount in banking and takes time to build, while most digital banks have yet to develop compelling value propositions.
A few of Asia's platform companies have defied this conventional wisdom. The most notable is WeChat, the Tencent-owned app that bundles messaging, digibanking, e-commerce and entertainment under the same umbrella. WeChat was not the first platform company to thrive as a fintech - Alipay was - but it was the first to harness messaging's network effect for that purpose.
P2P lending is one of the fastest growing fintech segments in Indonesia. Demand for credit in Southeast Asia's largest economy is strong while its availability to most Indonesians through the traditional banking system is limited. Indonesia has tens of millions of people who are either underbanked or unbanked. Either way, they cannot easily get a bank loan. P2P platforms offer a convenient alternative. As of October 2020, Indonesia's online lenders had disbursed Rp 56.16 trillion in new loans, up 24% year-on-year, while the NPL ratio was 7.58%, according to data compiled by the country's Financial Services Authority.
Two years ago, Hong Kong made fintech history in Asia as the region's first major economy to greenlight digital banks. As of the end of 2020, all eight of the banks were finally live. Political and covid-related disruptions had delayed their launch. Judging by the digibanks' marketing literature, they are poised to redefine banking in Hong Kong as we know it. The reality is more nuanced.
Fintech crackdowns in China tend to snowball. That was the lesson learned when Beijing began culling crypto and P2P lending firms. At first, it seemed those industry segments might survive if they could assuage regulators. It later became clear that the only way to satisfy regulators was to shut down or move into another line of business, as erstwhile P2P juggernaut Lufax did. China's fintech giants, once seemingly unassailable, now face their own day of reckoning with regulators. Ant Group and its counterparts are probably too big to fail. But they are not too big to be cut down to size.
Barely a month after Xinja's abrupt demise, another Australian neobank is exiting the market. This time though, the said bank is being bought out, not folding like an accordion. It would seem that National Australia Bank (NAB) made 86 400 an offer the neobank could not refuse to the tune of AU$220 million. Shareholders cannot complain. Australia's third-largest lender had already purchased an 18.3% stake during 86 400's Series B fundraising round and says it is paying a premium to the price investors had paid when they invested in the neobank.
Taiwan finally has an operational digital bank. Rakuten International Commercial Bank (RICB), backed by the Japanese e-commerce giant, recently became the first of three digibanks approved by Taiwan's Financial Supervisory Commission (FSC) to go live. RICB will initially offer deposits, fund transfer, small loan and debit card services and later expand into mortgages and corporate loans. Rakuten has had an internet bank in Japan (Rakuten Bank) for more than a decade.
Digital banking is a perilous pursuit. Just look at Xinja's sudden collapse or Monzo teetering on the brink. But that has not stopped cash-flush platform companies from trying to ride the digibanking wave to a blockbuster exit. So far, the results are mixed. One of the success stories is Korea's Kakao Bank, which borrowed a page out of WeChat's book and turned a ubiquitous messaging app into a money-making digibank. Kakao Bank is everything most digital banks are not: focused, profitable, and probably sustainable.
Platform companies counting on digibanking to lift their fortunes now routinely refer to themselves as "super apps" in the vein of China's WeChat. The two most prominent of them are Grab and Gojek, Southeast Asia's two most valuable startups. But being super and profitable are not one and the same. Under pressure from investors to reduce their cash burn and produce a viable exit strategy, both companies have sought a game-changing merger that could help them establish market dominance in digital banking. The M&A activity is accelerating pace as Grab and Gojek lose ground to Sea Group in Indonesia, Southeast Asia's largest economy.
Rumors of an impending Grab-Gojek merger are looking more like smoke and mirrors by the day. After all, combine two similar questionable business models and and what do you get? Here is what you do not get: a company capable of slowing Sea Group's momentum in Indonesia. With gaming and e-commerce in the same ecosystem, Sea has stickiness that Gojek and Grab lack. With that in mind, perhaps Gojek could merge with a company able to complement its core services of ride hailing, food delivery and payments. One possibility is Indonesian e-commerce giant Tokopedia.
China has a fast growing money-laundering problem. Beijing issued a record RMB 628 million (US$97 million) in fines for money laundering violations in 2020, up nearly 300% over a year earlier, according to a new report by PriceWaterHouseCoopers. Since payment firms accounted for 42% of all fines issued, it is no surprise that Chinese regulators are enhancing oversight of fintechs.
Grab is going all in on digital banking. In the period of less than a month, Southeast Asia's most valuable unicorn has won a Singapore digital bank license and raised US$300 million in a funding round led by South Korea's Hanhwa Asset Management. That was the first external funding for its fintech arm. Other participating investors included long-time Grab backers GGV Capital and K3 Ventures as well as eBay founder Pierre Omidyar's Flourish Ventures.
The Philippines must act swiftly to implement tougher anti-money laundering (AML) legislation or it will likely be placed on the Financial Action Task Force's (FATF) gray list alongside failed states such as Syria, Yemen and Zimbabwe. Countries on the gray list, which is updated annually in February, are identified as having strategic deficiencies in their anti-money laundering /counterterrorism financing (CFT) regime that pose a risk to the global financial system. Enhanced compliance procedures required for transactions with financial institutions located in gray-list countries could make it harder for the Philippines' many migrant workers to remit money home and reduce the country's attractiveness to investors.
Malaysia's digital banking race will be the one to watch now that Singapore's has finally ended. On January 1, Bank Negara Malaysia (BNM) formally invited applications for digital banking licenses. The deadline for submission will be June 30 and BNM will announce up to five winners by the first quarter of 2022. Compared to Singapore's, this should be more of a wide open race. Fewer tech giants will be in the running, although Grab will likely throw its hat into the ring.
December was an eventful month for Australia's neobanks. Xinja's demise made waves, showing that it does not pay to keep building atop a flimsy foundation. Castles in the air must come down. And yet, some Aussie neobanks are thriving. Shortly after Xinja said it would turn in its banking license, Australian Financial Review reported that Judo Bank was set to raise up to AU$200 million from investors, bringing its valuation to AU$1.65 billion.
The Grab-Gojek rivalry is fast becoming the stuff of legend. Barring a merger, those two Southeast Asian decacorns are determined to one-up each other for evermore. The rivalry began with ride hailing and food delivery and has intensified in the fintech sector, the best hope for both firms to reach profitability and provide their deep-pocketed investors with an attractive exit. Following Grab leading a US$100 million funding round in Indonesian e-wallet LinkAja, Gojek spent US$160 million to increase its stake in PT Bank Jago to 22% from 4%. It is Gojek's largest investment yet in financial services.
In the twilight of 2020, warnings about shaky neobank business models often fall on deaf ears. For most neobanks and their investors, the prevailing business model remains growth first, ask questions later. Perhaps the abrupt collapse of Xinja, an erstwhile high-flying Australian neobank, will give others in the sector pause about their approach. Like most of its peers, Xinja telegraphed extreme confidence about its prospects. Right up until the end, Xinja was cool as a cucumber, assuring the public that a huge investment from Dubai-based investors was on the way. As it turns out, the cash is missing in action. And it is quite a sum.
Taiwan has had no shortage of opportunities to become a regional financial center. Most recently, Hong Kong's business environment declined markedly, prompting calls in Taipei to attract financial business from the former British colony. That will not happen though. Taiwan's regulatory environment is too restrictive. The business that leaves Hong Kong will instead go to Singapore and Tokyo.
Political uncertainty has dulled Hong Kong's edge as a global financial center. That much was clear long before Ant Group's IPO came to a screeching halt. The abortive Ant deal signaled that politics could shake Hong Kong's capital markets too. Still, Hong Kong's IPO market remains red hot - just not for fintechs anymore. As Hong Kong draws closer to China, it will assume the role of the country's offshore financial center. That will provide both Singapore and Japan with the chance to win some new business, which will be for the best. Asia is large enough to have multiple financial centers, each with a different role.
Revolut always thinks big, so it is no surprise that the UK neobank unicorn is now billing itself as a global financial super app. Revolut's CEO Nikolay Storonsky spoke about this topic at Singapore's recent Fintech Festival. It was hard not to see the irony there. While Revolut was talking about its super app dreams, Grab-Singtel, Sea Group and Ant Group were mulling how to best use their newly won Singapore digital bank licenses. Revolut was not even in the running for one. It dropped out of the race more than a year ago due to the stringent capitalization requirements.
Now that Singapore's digital banking race is over, the losers must shift gears. And there were far more failed than successful bids. Of the 14 applicants which made it to the final round, only four were awarded licenses. The Monetary Authority of Singapore (MAS) may issue a fifth license in the future, but none of the remaining 10 applicants will sit around waiting for that day. Instead, they will look for opportunities outside of Singapore.
Lufax is one of the few prominent Chinese fintechs that foresaw tighter regulation of online lenders, perhaps because the company began as a peer-to-peer lender. As Beijing in 2017 launched what would become a sustained campaign to eradicate the scandal-ridden P2P lending sector in China, Lufax moved to exit the industry. By 2019, Lufax had transformed from a P2P lender into an online provider of credit facilitation and wealth management services. It is thus no surprise that Lufax is weathering the current microlending crackdown well so far. The company's IPO went off without a hitch in New York, raising US$2.4 billion.
The Monetary of Authority of Singapore (MAS) set the bar high for aspiring digital banks to ensure that the licensees would be well capitalized and have a clear path to profitability. The stringent requirements ensured that defiant upstarts like the UK's Revolut opted out of the competition. In the end, the MAS awarded four licenses, two digital full bank (DFB) and two digital wholesale bank (DWB). There were few surprises. The winners were primarily big platform companies long considered leading candidates. The one exception was the consortium made up of Greenland Financial Holdings, Linklogis Hong Kong and Beijing Co-operative Equity Investment Fund Management, which was awarded a DWB license.
Three Chinese tech giants are competing for digital wholesale bank licenses (DWB) in Singapore: Ant Group, Xiaomi and ByteDance. Ant Group applied for the license alone, while Xiaomi (with AMTD) and ByteDance lead respective consortia. Prior to its abortive IPO, Ant had been widely considered one of the top candidates for a DWB. Ant's online banking experience far outstrips that of Xiaomi or ByteDance. However, China's crackdown on microlending could a deal a blow to Ant's prospects.
Kakao Bank is having an exceptional year, setting the stage for a blockbuster IPO in 2021. Kakao's third-quarter profit rose more than 700% year-on-year to 40.6 billion won (US$35.9 million). Through September, Kakao had recorded 85.9 billion won in profits, up more than 458% annually. The Seoul-based neobank attributed its outstanding third-quarter performance to additional interest income and its non-interest business swinging to profitability for the first time.
China's fintech boom was great while it lasted. The abortive Ant Group IPO heralded the end of that era. That's not to say that digital finance will fade away in China. Rather, the state will exert greater control over fintechs. Tighter regulations, similar to what incumbent banks face, will cut into fintechs' bottom lines and constrain their growth prospects. That does not augur well for Tencent, which counts fintech - through its WeChat Pay wallet and WeBank digital bank - as one of its core business groups. Bloomberg estimates that Tencent's fintech business was worth RMB 200 billion to RMB 300 billion before the Ant IPO was suspended.
Australian neobank Judo is weathering the pandemic-induced downturn better than many of its counterparts. The Melbourne-based neobank reached unicorn status in May as it raised an additional A$230 million and says it was profitable as of August. Judo expects to raise an additional A$200 million to A$300 million before the end of the year.
Sea Group is closing in on one of two Singapore digital full bank licenses (DFB). Although Sea's losses doubled in the third quarter to US$425.3 million, the company's revenue surged 99% to reach $1.21 billion. Instrumental to that brisk revenue growth is Shopee, which is fast becoming one of Southeast Asia's premier e-commerce platforms. The integration of e-commerce, digital finance (SeaMoney) and gaming (Garena) into a digital services ecosystem with broad reach should be a winning combination for Sea.
On November 2nd, the People’s Bank of China (PBoC), the China Banking and Insurance Regulatory Commission (CBIRC), the China Securities Regulatory Commission (CSRC) and the State Administration of Foreign Exchange held talks with Ant Group’s management executives, including its founder Jack Ma. The next day, regulators issued new draft rules to tighten China’s rapidly growing online microlending sector. Ant Group’s IPO in Shanghai and Hong Kong was subsequently suspended after Ant said there had been “material changes” in the regulatory stance on financial services, which could result in Ant failing to meet the conditions for listing and providing information disclosures.
After banks in Singapore were ensnared in the 1MDB scandal, Singaporean authorities stepped up their fight against financial crime. Having strict anti-fraud and anti-money laundering controls in place to fraud is essential for Singapore to strengthen its status as a global financial center for wealth management and major fintech hub. Yet some financial crime in the digital realm is posing new challenges to Singapore. The city-state's involvement in the Wirecard scandal is a case in point.
For digital banks, the pandemic is a double-edged sword. It is increasing demand for digital banking but revealing the fragility of the typical neobank business model. Many of the neobanks that couldn't make money in better times are now in varying degrees of financial trouble. Australia's Xinja finds itself in such a predicament. It needs to borrow a page out of the book of Revolut or N26 and secure another massive capital injection. That is proving to be easier said than done though. An investment of A$433 million led by Dubai-based World Investments Group (WIG) announced in March has yet to be confirmed.
All too often, the digital banking conversation focuses on retail customers. It makes for a good story, tech-savvy millennials doing all their banking from the convenience of a smartphone. And the promise of achieving massive scale is alluring. But in Singapore, the retail banking market will be a tough nut to crack. 98% of Singaporeans already have a bank account, while DBS, UOB and OCBC are well prepared for digital challengers. The less glamorous but more promising market opportunity for digital banks lies with small and medium-sized enterprises.
The Grab-Singtel consortium is in many ways the ideal candidate for a Singapore digital full bank license (DFB), which allows the holder to serve both retail and corporate clients. Both firms are based in the city-state but have a strong regional presence. Grab is Singapore's most prominent unicorn, Singtel its foremost telecoms firm, backed by Temasek. Joining forces, they could draw on large troves of user data to tailor digital banking services for a target demographic of millennials and SMEs. In Singapore, Singtel has 4.3 million subscribers.