Raising money is not nearly as easy it used to be for fintechs, but that has not stopped PhonePe. India’s Walmart-owned payments fintech giant just raised another US$100 million from private equity firm General Atlantic as it races towards a US$1 billion fundraising goal. PhonePe is arguably the most prominent Indian fintech unicorn that has yet go public, with a valuation of US$12 billion, massive transaction volume and a commanding presence on the ubiquitous United Payments Interface (UPI) payments rail.
It is no exaggeration to say that India’s United Payments Interface (UPI) real-time payments system has been a game changer for the subcontinent. In a nutshell, UPI has transformed how Indians make payments, allowing them for the first time to easily transfer money instantly from one bank account to another: from a customer to a business, or between individuals.
In the roughly seven years since it was launched, UPI has accrued 260 million users in a population of 1.4 billion and been a decisive factor in India’s embrace of cashless payments thanks to its ease of use and interoperability. Mastercard’s 2022 New Payments Index found that Indians are the most willing of any consumers in the Asia-Pacific region to use emerging cashless payment methods with 93% likely to have made such a payment in the past year.
While many fintech success stories have come entirely from the private sector, state-backed UPI shows that public-private digital financial inclusion efforts can bear fruit when they are implemented well. Having achieved dominance at home, UPI now has set its sights on global expansion.
The question is: Can what works for digital payments in India work globally?
India’s most valuable fintech startup has been on a roll, all things considered. Despite an increasingly challenging environment for funding, e-payments firm PhonePe is continuing to raise the enormous amounts of money, most recently US$200 million from its key backer Walmart and before that US$100 million Ribbit Capital, TVS Capital Funds (TCF) and Tiger Global. Valued at US$12 billion, PhonePe has projected a revenue of US$325 million for the calendar year 2022 and US$504 million for 2023, according to a valuation report prepared by KPMG and filed by PhonePe.
Can what works for digital payments in India work globally? That is the most pressing question today for the National Payment Corporation of India’s (NPCI) United Payment Interface (UPI) payment rail, the most successful initiative of its kind. While many fintech success stories have come entirely from the private sector, UPI shows that public-private digital financial inclusion efforts can bear fruit when they are implemented well. Having achieved dominance domestically, UPI is now keen to expand overseas.
Walmart-backed PhonePe, one of the biggest players in India’s payments market, is now one of the subcontinent’s most valuable private fintech firms with a valuation of US$12 billion following a mammoth US$350 million capital injection. PhonePe’s valuation more than doubled from US$5.5 billion at the end of its previous funding round in December 2020.
There is a lot of speculation right now about whether India will make good on its promise to cap third-party payment providers’ market share on the United Payments Interface (UPI) at 30%. We argued when the idea was first proposed several years ago that it did not make a lot of sense and would be hard to implement. Now, with December 2022 deadline looming, the National Payments Corporation of India (NPCI), which operates UPI, and the Reserve Bank of India (RBI) are considering extending the deadline.
Paytm’s path to profitability has always been a bit convoluted given the company’s labyrinthine business lines and its determination to compete in so many retail segments that require regular subsidizing of customers. That said, it enjoys a scale that few – if any – of its competitors can boast, the backing of some very deep-pocketed investors and the ability to raise cash cheaply on India’s stock exchange.
Razorpay is the rare fintech unicorn with discipline and focus, as well as a sky-high valuation. Last valued at US$7.5 billion in December 2021, the Bengaluru-based payments gateway is notable for growing through strategic acquisitions and sticking to its B2B focus despite pressure to foray into retail. It is now poised to expand beyond its home market into Southeast Asia.
The National Payment Corporation of India’s (NPCI) United Payment Interface (UPI) payment rail is the most successful initiative of its kind globally, proof that government-led digital financial inclusion efforts can bear fruit when they are implemented well. In the second quarter of the year, UPI recorded over 17.4 billion transactions in volume and Rs 30.4 trillion in terms of value, up 118% and 98% respectively over the same period a year ago. While India remains UPI’s paramount market for now, the company is increasingly targeting global expansion.
For the past few years, the biggest credit story in India has been buy now, pay later (BNPL). Tremendous demand for credit has driven the BNPL boom in the subcontinent, but tighter regulation and slower growth are both now inevitable. After all, you cannot act as a credit provider without being regulated like one forever. As BNPL slows down in India, there may be an opportunity for the overlooked – but better regulated and steadily growing – credit card segment to build market share.
Paytm is in high spirits. Its stock has risen 45% over the past three months, making it an outlier among fintechs. Paytm is even feeling pretty good about losing 6.44 billion rupees (US$81 million) in the first quarter of FY2023, an increase of 70% from a loss of 3.8 billion rupees a year earlier. Paytm attributed the higher loss to increased operating costs and said it is on track to reach operating profitability by the second quarter of the fiscal year.
India’s fintech unicorn club has a new member, the credit provider OneCard. In mid-July, OneCard announced it had raised US$100 million in fresh funding at a valuation of US$1.4 billion, nearly double its January valuation of US$750 million. Leading the round was Singapore’s Temasek. Other key participating investors existing backers QED, Sequoia Capital India and Hummingbird Ventures. To date, OneCard has raised US$225 million and says it has over 250,000 customers spending about US$60 million with its cards each month.
India’s UPI real-time payments platform has achieved impressive growth since its inception just over six years ago, with expansion being especially turbo-charged during the long coronavirus pandemic. The acceleration of India’s overall digital economy over the past 2.5 years has helped UPI become the most dominant platform of its kind on the subcontinent and even begin nascent international expansion: to the UAE, Bhutan, Singapore, Nepal and now France. The question now is if UPI can build meaningful market share outside of its home country, where it enjoys some inherent advantages.
What goes up, must come down, especially in fintech. We know that buy now, pay later (BNPL) firms have grown organically at a torrid pace in India due to low credit card penetration and strong demand for credit products, and we also know they could not have grown so fast if they had been properly regulated. At the same time, there is a certain systemic financial risk that comes with the possibility of bad consumer debt accruing fast, a likely scenario when BNPL is allowed free rein. With that in mind, the Reserve Bank of India’s (RBI) recent decision to ban nonbanks from loading prepaid instruments (PPI) — digital wallets, or stored-value cards — using credit lines does not come as a big surprise.