Displaying items by tag: Artificial intelligence

The rising ubiquity of smartphones together with broader digital transformation in the business world are catalyzing the adoption of artificial intelligence (AI) in the financial services sector. As AI matures and becomes more widely integrated into business operations, this trend is set to accelerate.

Back in 2016, when the European Union (EU) released its General Data Protection Regulation (GDPR), lawmakers from the rest of the world welcomed it as a pioneering model to study and cite. So, when European Commission President Ursula von der Leyen announced in 2019 that her organisation had ambitions to take GDPR-like leadership in regulating Artificial Intelligence (AI), technologists and governance professionals across the globe took note. Ms. von der Leyen stated in a speech before the European Parliament last November, "With the General Data Protection Regulation we set the pattern for the world. We have to do the same with artificial intelligence."

Roughly 100 days later, in February 2020, the EU published the strategy paper, "White Paper on Artificial Intelligence - A European approach to excellence and trust." Disappointingly, an initial reading of the document suggests that regulators in Asia and the rest of the world should not expect GDPR-like leadership from Europe on the responsible use of AI. The authors of the EU white paper were certainly limited by the tight, 100-day deadline that was imposed upon them. Nevertheless, from an AI governance perspective, their report and its proposals seem timid, rather than bold. There is little that compares it to the ambitions that the GDPR showed for protecting data privacy. Consequently, the direction of AI governance may continue to be driven by countries like China, whose 2017 Artificial Intelligence Development Plan (新一代人工智能发展规划) highlighted their focus on quietly influencing international standards.

KoinWorks, Indonesia's largest P2P lending platform, has raised US$16.5 million in its Series B funding round, signaling strong interest for alternative lending sources in Southeast Asia's largest economy. Established in 2016, KoinWorks caters to the underbanked and unbanked alike in Indonesia, whose scant credit profiles do not sit well with traditional lenders.

The Financial services sector is integrating AI (artificial intelligence), machine learning and predictive analytics at a remarkable rate for both customer-facing and back-end operations. One element commonly associated with AI, but one that has not yet made a strong impact, are ‘chatbots,’ computer programs designed to simulate conversation with human users. However, this could be about to change, with large financial institutions starting to experiment and launch products leveraging AI technology.