Asia Banking Research

We wish we can say we are surprised but we are not: Taiwan’s digital banks are failing to disrupt the country’s financial services sector. While showing potential to exist as digital financial services platforms in a way incumbent Taiwanese lenders do not, Line Bank, Rakuten Bank and Next Bank nonetheless have a long road ahead to reach profitability, with only lending offering money-making (rather than losing) possibility in the short term. For at least the next few years, the digital lenders will struggle to break even on deposits and payments, while they are for the time being restricted from potentially more lucrative businesses like wealth management.

Ending up on the Financial Action Task Force’s (FATF) grey list is unenviable. For developed economies and FATF members like Australia, it is not a common occurrence. However, FATF has previously found certain elements of Australia’s anti-money laundering (AML) controls deficient, and many of the same problems keep occurring. In recent years, several of the country’s largest banks have been slapped with massive fines, while its casinos are not doing enough to fight financial crime.

Indonesia is the most important market for Alibaba in Southeast Asia and arguably its most important market outside of China, period. Increasingly, Alibaba is focused on Indonesia’s burgeoning digital financial services market. Yet Alibaba recognized early on that it would be impossible to replicate the Alipay model outside of China and instead chose to take strategic stakes in various Indonesian fintech firms or companies with financial services arms.

No country likes to end up on the Financial Action Task Force’s (FATF) grey list. It means that FATF has determined a country’s anti-money laundering (AML) and/or counterterrorism financing (CFT) controls are somewhat deficient. It could be worse – they have a black list too – but that is reserved for the likes of North Korea. The Philippines has been on the FATF grey list since June 2021 and is hoping to exit by January 2023. But it will not be an easy task given persistent concerns about the country’s Bank Secrecy Law, inadequate regulation of the casino gaming sector and seeming reluctance to use the law to fight financial crime more aggressively.

We cannot think of a single Asian market where the arrival of digital banks has upended the competitive landscape. That’s not to say that digital lenders cannot put pressure on incumbents, especially to up their digital game and do something about that clunky legacy IT infrastructure. It is just that getting people to switch banks is much harder than doing the same for say, ride-hailing or food-delivery apps. With the arrival of digital banks in Malaysia, most incumbent lenders will feel some pressure, and consolidation may be in some of their interests, but the big players are unlikely to lose significant market share.

Despite being recent arrivals to the Philippine financial services market and not having – at least for the most part – a large deposit base yet, the country’s digital banks are shaking up the market, prompting major fintechs without banking licenses and traditional lenders alike to step up their game. The Philippine central bank recently greenlighted one more digital bank, GoTyme, to start its operations while both UNObank Inc. and Aboitiz-led UnionDigital Bank Inc. started commercial operations last month.

South Korea’s Toss Bank is experiencing exponential growth amid strong demand for digital financial services and weak digital offerings from incumbent lenders. From the time of its launch in October 2021 through the end of June, online bank had opened 3.6 million accounts. Toss has added 2.5 million accounts this year, a pace of growth that more than doubles its first three months of operation, when it signed up 1.1 million customers. Further, Toss’s loan books have reached 4 trillion won.

Japan’s Rakuten first announced plans for an initial public offering of its online banking unit in September 2021 amid fierce competition with Amazon and as it faced steep costs from building a mobile network. 10 months later, the Japanese platform company said that it had applied to list its online banking unit on the Tokyo Stock Exchange. It has not yet, however, given any specific guidance as to when the IPO will occur.

The demise of yet another Australian neobank brings to mind Queen’s hit 1980 song, “Another One Bites the Dust.” With the abrupt collapse of Volt, which said in late June it would cease operations and return AU$100 million in customer deposits after failing to raise AU$200 million, the Australian neobanking experiment’s last chance for success is Judo, which listed on ASX last year and has reached profitability. Otherwise, now both Xinja and Volt have collapsed, while 86 400 was acquired by National Australia Bank (NAB) in early 2021.

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