Asia Banking Research

Amid a digital banking craze that is sweeping much of the world, it has become fashionable for big incumbents to claim they are, in fact, digital banks, or at least as digitally adroit as their branchless counterparts. The truth is usually more nuanced. However, in Indonesia, Southeast Asia’s largest economy and most populous country, incumbents really can become digibanks. They just need to be acquired by tech companies or other deep-pocketed investors and rejigged.

In Asia Pacific, digital banking is a tale of two different types of markets. In advanced economies like Hong Kong, Singapore, digital banks often lack a clear value proposition and have limited disruptive capabilities. In developing countries, it is a very different story, and perhaps none more so than the Philippines. The Philippines’ geography, large unbanked population and fast-growing mobile internet connectivity make the country uniquely suited to branchless neobanks.

Siam Commercial Bank (SCB) is the latest incumbent lender in Asia to wager that digitization is the key to its future. Thailand’s oldest commercial bank and established by royal charter in 1907, SCB is transforming into a financial technology group and moving into the digital assets business. The transformation, which involves the establishment of a “mothership company” called SCBx, will propel the bank “as a regional financial technology conglomerate by 2025,” SCB says on its official website.

Indonesia’s peer-to-peer (P2P) lending sector has grown expeditiously in recent years, with significant benefits for financial inclusion in Southeast Asia’s largest economy. Put simply, P2P lenders can serve markets that incumbent lenders cannot. However, risk is also higher in every way because P2P lending lacks a robust regulatory regime. The challenge for Indonesia’s Financial Services Authority (OJK) is striking the right balance between encouraging healthy industry development and preventing malfeasance and excessive borrower delinquency.

Throughout Asia, e-commerce platforms are adding fintech functions as they look to build more comprehensive digital services platforms. Unfortunately for e-commerce platforms in Taiwan, regulations make it very difficult for them to offer banking services. This is by design: Taiwan’s financial regulators want to prevent internet companies from fomenting too much disruption in the financial services sector.

Singapore's largest banks have performed strongly throughout the year, and the third quarter was no exception. In the July to September period, the city-state’s three largest lenders (DBS, OCBC and UOB) once again beat analysts’ forecasts.

As Southeast Asia’s largest economy, Indonesia is among the most important market in the region for the financial services sector. With that in mind, Indonesia’s steady adoption of digital banking represents a huge market opportunity for both fintechs and incumbent banks engaged in digital transformation.

In early October, Toss Bank finally went live in South Korea. The process took several years and hit a few bumps in the road. The country’s third digital lender had to reapply for a digital bank license after its initial application was rejected in May 2019. Regulators gave Toss preliminary approval in December 2019, but nearly two more years were required before it could launch. As it turns out, Toss is entering the market amid the first real fintech crackdown in South Korea, which has important implications for its growth trajectory.

While a certain amount of hype surrounds digital banks, one thing about them is for sure: Their very presence intensifies competition in the market, drawing attention to incumbent complacency. Now that Malaysia’s central bank plans to issue five digital banking licenses in the first quarter of 2022, the country’s traditional banks are moving to head off the challenge – or at least prepare themselves well.

The digitization of life since the coronavirus pandemic began has made  life more convenient in many respects. However, there is a downside to all of the digital activity: Criminals are now more active online than ever, and Singapore is no exception. The city-state known for its low crime rate – extremely low when compared with other developed countries –  is a grappling with a surge in online crime, with loan and investment scams especially problematic.

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